Privacy Policy

    📌 Website: lydiatom.com
    📩 Contact Email: [email protected]

    At Lydia Tom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the collection and use of your information in accordance with this policy.

    1. Information We Collect

    We collect different types of information to provide and improve our services. The information we collect includes:

    1.1 Personal Information

    When you interact with our website, we may collect personal details such as:
    ✔ Name
    ✔ Email address
    ✔ Phone number
    ✔ Billing and shipping addresses
    ✔ Payment information (processed securely through third-party providers)

    1.2 Non-Personal Information

    We may collect non-personal data such as:
    ✔ Browser type and version
    ✔ IP address and location data
    ✔ Device type and operating system
    ✔ Browsing behavior on our website

    This information helps us improve website functionality and user experience.

    2. How We Use Your Information

    We use the collected information for the following purposes:

    ✅ Order Processing & Fulfillment – To process payments, deliver products, and provide order updates.
    ✅ Customer Support – To assist with inquiries, returns, and other service requests.
    ✅ Marketing & Promotions – To send special offers, newsletters, and personalized recommendations (you can opt out at any time).
    ✅ Website Improvement – To analyze trends and enhance our website’s performance and user experience.
    ✅ Security & Fraud Prevention – To detect and prevent fraudulent transactions and unauthorized activities.

    3. Sharing Your Information

    We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

    ✔ Payment Processors – To securely handle transactions.
    ✔ Shipping Providers – To deliver your orders.
    ✔ Marketing Partners – To help with promotional campaigns (only with your consent).
    ✔ Legal Authorities – If required by law, or to protect our rights and prevent fraudulent activities.

    All third-party service providers are required to handle your information securely and comply with applicable data protection laws.

    4. Data Security

    We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. Our security practices include:

    🔒 Secure payment gateways to protect financial transactions.
    🔒 SSL encryption for data transmission.
    🔒 Limited access to personal data within our company.

    While we do our best to protect your information, no online system is 100% secure. Please use strong passwords and avoid sharing sensitive details via unsecured channels.

    5. Your Rights & Choices

    You have the following rights regarding your personal data:

    🔹 Access & Update – Request access to your personal data and update any inaccuracies.
    🔹 Delete Data – Request deletion of your personal data, subject to legal and operational limitations.
    🔹 Marketing Preferences – Opt out of receiving promotional emails at any time.
    🔹 Cookies & Tracking – Manage your cookie preferences through browser settings (see our Cookies Policy for details).

    To exercise these rights, please contact us at [email protected].

    6. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

    🍪 Enhance site functionality – Remember your preferences and shopping cart items.
    📊 Analyze user behavior – Track site performance and improve content.
    📢 Show relevant ads – Display targeted promotions based on browsing history.

    You can manage cookie settings through your browser or opt out of certain tracking features. See our Cookies Policy for more details.

    7. Third-Party Links

    Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. We encourage you to review their terms before sharing personal information.

    8. Children’s Privacy

    Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us for removal.

    9. Changes to This Privacy Policy

    We may update this policy from time to time to reflect legal, security, or business changes. Any updates will be posted on this page with a revised effective date. Your continued use of our site constitutes acceptance of any changes.

    10. Contact Us

    For any questions or concerns regarding this Privacy Policy, feel free to reach out to us:

    📩 Email: [email protected]
    🌍 Website: lydiatom.com

    Thank you for trusting Lydia Tom with your personal data. We value your privacy and are committed to protecting your information. 🧺✨